CINS Strategic Initiative Teams

Impact of outsourcing and hosted services on CINS organization

Goals: To determine:
a. What could be or what could not be outsourced/hosted
b. Impact and feasibility of doing so

Team members:
Joe Perry, Antonio Lawson, Steve Rutledge, Kay Jenkins, Ed Schevey, Mack Ragan

IT Strategic Planning

Goals:
a. Develop Mission, Vision and Values of CINS
b. Establish the goals to reach the Vision

Team members: Kyle Smith, Loretta Marshall, Kevin Godfrey, Steve Agbomofuegbe, Aryya Bhattacharyya and Marth White

IT Benchmarking

Goals:
a. Develop a set of performance standards for IT systems and Networks
b. Define Key Performance Indicators
c. Identify Tools and Methods for measurements

Team members: Alvin Harris, Brian Daniel, Jimmy Evans, Jay Knape and Otto Land

Performance Evaluation Process and Professional Development for IT staff

Goals:
a. To review the current performance evaluation process and make recommendations
b. Identify professional development resources and establish a request and approval process

Team members: Jennifer Tant, Michael Lendzian, Bob Dively, Mack Ragan

Fun and Social

Goals:
a. Create a FUN work environment
b. Create plan for celebrating/rewarding success

Team members: Ann Zhou, Jessica Macon, Geoffrey Shoultz, Vera Bailes, Gene Blake, Julie Mckenzie

Customer Services and Relationship Management

Goals:
a. Review the current state of customer service in CINS
b. Recommend best practices

Team members: Nandor Domonkos, Mario Juestel, James Chappel, Ramaa Ramdas, Diana Lomarcan

Future Team

Next Phase: New Technologies

Goal:
a. Develop a process to accomplish:
Evaluate, Feasibility, Cost analysis for new technology